Exploring the Implementation and Challenges of ChatGPT in Higher Education: Enhancing Learning with AI Technology

Abstract

Artificial Intelligence (AI) conversational chatbots have become increasingly popular in recent timesin has significantly changed perceptions of various sectors such as e-commerce, online existing tools in communities like software banking, and digital healthcare. On November 30th, 2022, OpenAI launched ChatGPT, an engineering.. Since its launchOn advanced language model on GPT-3. This state-of- November 30th, 2022, the tool has also the-art AI chatbot revolutionizes our interaction been the subject of intense discussion on with technology by offering real-time responses to social media sites such as Twitter, Discord, user and LinkedIn [1]. The industries that have inquiries. The exceptional quality of ChatGPT's natural language capabilities represents a significant milestone, transforming the way we already adopted Chatbot technology, engage with AI-generated information in our which includes the food delivery business, everyday routines.However, their utilization within finance, and E-commerce industry. The education remains limited. In this paper, we educational sector can also benefit from introduce the implementation of chatbot for Chatbot development that can improve developing as a tool in Higher Education (HE). We discuss the advantages and technical challenges productivity in the educational sector by involved in employing AI chatbots to support automating various activities in education system. answering frequently asked questions,